Driven by Purpose. Powered by Innovation.

The right people. More possibilities for your business.

We connect exceptional people with streamlined solutions, helping businesses operate smarter, scale faster, and achieve more.

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Collaboration over silosPeople working together create greater possibilities.
Clarity over chaosSimpler solutions for clearer outcomes.
Purpose over routineMeaningful work that drives lasting impact.

Services · Outsourcing solutions

We don’t just support businesses — we help transform them.

From customer experience to technical support and sales enablement, our people and technology help you deliver more, scale faster, and create lasting impact.

Customer service agent wearing a headset at her desk, with two colleagues working beside her

Technical support specialist at his laptop, with two colleagues working beside him

Responsive Customer CareHelpful support when your customers need it most.

Human-first supportReal people. Real conversations. Real results.

Client satisfaction focusHappier customers. Stronger, longer relationships.

Customer Service

Every conversation matters.

Give your customers helpful, human support while your team focuses on the bigger picture. We combine skilled people, proven processes, and advanced technology to deliver outstanding customer experiences at scale.

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Trained, empathetic support teams
Omnichannel customer support
Scalable to your business needs
Focused on measurable results

Reliable Technical SupportExpert support that keeps your systems moving.

Fast Issue ResolutionMinimize downtime. Keep your business moving.

Infrastructure & Systems SupportFrom cloud to on-prem, we’ve got you covered.

Technical Support

Clear solutions. Less disruption.

Help your team resolve technical challenges quickly and effectively with expert support, proven processes, and a people-first approach. We keep your systems running and your business moving forward with confidence.

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Proactive system monitoring
Faster response times
Minimal downtime, maximum productivity
Scalable support for your growing needs

Relationship-Driven GrowthBuild long-term partnerships that create real business value.

Qualified Lead PipelineEngage decision-makers and open new opportunities.

Partnership DevelopmentFind the right opportunities to help your business grow.

B2B Sales

Connections that open doors.

Start meaningful business conversations and help your sales team build new relationships. We connect you with the right prospects, create new opportunities, and support long-term business growth.

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Relationship-based outreach
Qualified conversations with key decision-makers
Scalable lead generation
Measurable pipeline support

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Ronnie Humphries, Chief Executive Officer of Westbury Global Services

Our Team

The minds behind the mission

“Hire great people, trust them, and let them do what they do best”

At Westbury Global Services, we believe in empowering talent. We bring in exceptional people, give them the trust they deserve, and create an environment where they can excel. This is how we deliver outstanding results — by letting great people do what they do best.

Started with 5 representatives and grew to 80+ employees

Ronnie Humphries

Chief Executive Officer

Ronnie is a seasoned entrepreneur and dynamic leader, holding a Bachelor of Science in Computer Science. He began his career in the Philippines as an outbound call center agent in the BPO industry, gaining eight years of valuable experience specializing in collections—spanning B2B, B2C, and even legal collections.

In 2018, Ronnie relocated to New York and ventured into the Merchant Cash Advance industry. Drawing on his comprehensive background in sales and customer engagement, he successfully established his own BPO office.

His leadership style is marked by innovation, integrity, and a commitment to both team development and customer satisfaction. Under his guidance, the organization continues to expand, driven by a culture of excellence, continuous learning, and a passion for delivering top-tier solutions to clients worldwide.

Our Growth Journey

From a small team of driven individuals to a global team making a bigger impact.

5RepresentativesWhere it all began.
80+EmployeesToday, a stronger global team.
8Years BPO
experience
2Branches

Our People

Leadership Team

A connected team driving greater possibilities together.

Jenny Rose CalingCOO – Westbury Global Services
Oversees day-to-day operations and works closely with leadership to drive strategy, efficiency and innovation.
Kristine Pamela TuazonOperations Manager – Westbury Global Services
A Westbury pioneer who rose from Lead Generation Specialist to Operations Manager, hands-on in every aspect of operations.
Eunise BeltranOperations Manager – Sales Department
Trains and guides new employees, creating onboarding experiences that build confident, motivated teams.
Gerard Avery LavinOperations Manager – Essential Funding Group
Oversees account operations, driving strategic initiatives and a culture of continuous improvement.
Karen CruzSr. Account Executive
Leads and supports the sales team while strengthening client relationships.
Maria Cristeta Miguela CruzHuman Resources Accounting Officer
Handles admin and payroll in the HR Department, with clear communication at the heart of her work.
Clarence DomingoSr. Financial Advisor
Mentors new and tenured representatives, sharing her sales insight to help others grow.
Jullienne Elyssa Dela CruzHuman Resources Associate
Supports the HR team in caring for our people, from onboarding and records to day-to-day employee concerns.
Teddy SambatSr. Data Analyst
Keeps daily operations running smoothly through team coordination and quick error resolution.
Irish Rose HerreraSr. Data Analyst
Assesses risk with sound judgment, analytical thinking and sharp attention to detail.
John Edward MenaSr. Back Office Specialist
Leads a team of agents, coaching communication and critical thinking to excel in sales.